Shirley Chen is senior vice president of customer success at Onto Innovation, where she leads the global sales, applications and service organizations. In this role, she drives alignment between Onto’s technology portfolio and the evolving needs of semiconductor manufacturers worldwide. With over 25 years of experience in the semiconductor industry, Ms. Chen has held progressive leadership roles across sales, marketing, and engineering. Prior to joining Onto, she led the global commercial team for Thermo Fisher Scientific’s Structural and Materials Analysis Division, overseeing more than 800 professionals across sales, operations and field applications. Earlier in her career, Ms. Chen spent nearly 15 years at KLA, where she advanced to vice president of sales and business development and was responsible for global sales of process control solutions. She also held marketing leadership and process engineering roles at FormFactor and Intel. Ms. Chen holds a Bachelor of Science in chemical engineering from UCLA, and both a Master of Science in engineering management and an MBA from Santa Clara University.